Technical Support

We offer local support in collaboration with our experienced global OEM partners. Our highly trained certified Field Service Technicians ensure customers receive fast and reliable support 24/7 integrated into their SLAs.

Multi-tiered technical support (Level 1–3)

From basic queries to advanced troubleshooting, support is structured to meet all levels of technical needs.

Onsite and remote assistance

Whether by visiting your site or guiding you remotely, we resolve issues in the most efficient way possible.

Troubleshooting of imaging, detection, and screening systems

Support for a wide range of high-tech security and scanning solutions.

OEM-aligned processes and escalation

Issues escalated in alignment with OEM protocols to guarantee a smooth resolution chain.

Send us a message, and we'll promptly discuss your project with you.

speak to an expert

General enquiries

info@advonicsng.com +234 901 444 4445, 901 777 7779, 01-227 5284